Is Customer Service Dead?

Don't bet on it

February 16, 2011

I’m a fanatical shopper – an online shopper, a brick and mortar shopper, a sale shopper, a full price shopper – if you’re selling, I’ll browse your wares. Within the past year I discovered the wonderful and addicting world of the online sample sale. While there are literally hundreds of these sites, allow me to […]

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Extreme Makeover: Blog Edition

February 15, 2011

Not so much an extreme makeover, more like a reorganization of the by-laws. The initial intent of my cyber home was to have a place to publish dissections of articles pertaining to the world of journalism/media as well as a place to kvetch about editorial pet peeves. But…I’ve realized I need to expand my boundaries. […]

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